Is there a cable/broadband company that people actually enjoy sending their money to, out there? Because today I was going to write about something completely different until I realized that ComHem, my internet/telephone/cable provider completely conned me again.
I feel a bit like George Bush – Fool me once, shame on you. Fool me can't be fooled again. And so here I am, playing the fool.
See, they have this nasty habit of changing the deal you agree to and hoping you don't notice. I thought it was a mistake last time we extended our contract with them, when the bill reflected something that we did not agree to.
But this time? This time I got it in writing, on a piece of paper, the agreement we negotiated with one of THEIR salesmen. And what do I get? Oh no, they expect me to pay what they think I should pay – which is their standard agreement, and not the deal we were given, which involved a bunch of free months.
Last time they were nice enough to just cancel the whole damn thing and let me try again. But this time they say I have to officially complain – or reklamera. That's fine, because last time it was a verbal agreement, and this time it is a signed contract-with the deal in writing.
But I don't want to waste my time anymore.
The sad things is, we kept them because we have no idea what a better alternative might be. It feels like picking my poison.
I can't say I know if it would be much better in the US. But I do know that one time I called to complain about internet disruption to ComHem, they told me that it would normally take 4-6 weeks to get someone to my house, if it wasn't a problem affecting the area. But since it was summer it would probably take a lot longer.
Man, I really am the fool here, aren't I?